Purpose of Role:
To assist the Kitchen Manager in the organising and controlling the efficient production of quality food to specification, whilst maintaining high standards of cleanliness and hygiene.
Warm & Engaging:
Be clear and concise in our verbal and written communication; Understand it’s not what we say it’s what people hear that really matters; Develop positive relationships with peers, colleagues and customers as the supplier of an internal and external service; To maintain an excellent team spirit.
Determined & Persistent:
Ability to thrive under pressure; Always aiming for high consistent standards; Be organised and think ahead when required; Always adapt and embrace change; Effectively support the business so as not to place the business at risk (EHO, Food safety, GDPR).
Passionate & Knowledgeable:
Have knowledge of all menu products provided to all customers – including taste and quality of products;
To adhere to the standards provided by the Head Chef and/or NPD Manager in producing the best quality products, to spec at all times; Ensure all equipment is clean and well maintained and report any maintenance concerns immediately; Actively manage portion and specification control; Do everything to the best of our ability; Bring any new ideas or initiatives to the management teams to seek advice before implementation; Ensure that you are up to date on all allergen, employment law and health & safety advice provided by the departments and support your teams in developing their knowledge.
Generous & Sharing:
Share the knowledge you have with others in your team in order to promote career development within your store; Update your GM on any issues, concerns or good deeds within the kitchen area; Strive to help our colleagues to become better versions of themselves.
Welcoming & Friendly:
Provide customers with a high degree of service and attention to detail when preparing their meals; Assist in ensuring all new starters into the kitchen feel welcome and are comfortable in the induction training we provide – we offer support and guidance where needed; To assist in maintaining a high level of store cleanliness and adhere to all health & safety and Food safety guidelines; Report maintenance issues to your BOH/Kitchen Assistant when they arise to ensure the customer experience is as good as it can possibly be.
Key Measures Customer Satisfaction:
• Quality • Service • Cleanliness • Food Safety • Company paperwork
• Discounted or free food
• 10 hour shift
• 12 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability
• Weekends only
• 9am-5pm Working Hours
Supplemental pay types:
• Bonus scheme • Tips
Work Location: One location
Please send a CV in store