Dog Friendly

Why is Silverburn now dog friendly?

We pride ourselves on being a destination that is inclusive for all, and considering the 10% rise in dog ownership in recent years we wanted to trial opening our doors to everyone in the family, which includes some of the best behaved dogs out there. 

This new policy, currently operating on a trial period, allows guests to shop, eat and relax at Silverburn alongside your canine companion without the anxiety of leaving them behind. When asked, over 80% of our audience welcomed the concept so we’re excited to make this addition and will continue to monitor feedback throughout the trial.

What are the rules for dogs at Silverburn?

To ensure Silverburn remains a safe, inclusive and enjoyable destination for all, there are a number of guidelines dog owners must follow:

  • Dogs must not be left unattended.
  • Owners must clean up after their dogs.
  • Dogs must be kept under control and on a lead at all times.
  • Owners must respect individual retailer policies on dog admittance.
  • Owners are responsible for your dog in and around the centre and car park.

What retailers and restaurants are dog friendly at Silverburn?

Silverburn is now dog friendly, meaning well-behaved dogs are welcome into the main mall areas with their owners. A limited number of retailers are also welcoming dogs indoors. The current list of locations adopting dog friendly status are below. It’s important that our visitors respect individual store policies at all times.

  • Barrhead Travel
  • Beaverbrooks
  • Chisholm Hunter
  • Clinton Cards
  • Cotswold Outdoor  
  • Döner Shack
  • Fossil
  • H&M
  • Hays Travel
  • Hobbs
  • Krispy Kreme
  • Kurt Geiger
  • Mobile Snap
  • Office
  • Pandora
  • Paperchase
  • Stack & Still
  • Superdry
  • Swarovski
  • Thaikhun
  • The Body Shop
  • The Fragrance Shop
  • The Gallery
  • Upload Abode
  • Waterstones

How will Silverburn retain its high cleanliness standards?

We ask owners to please take responsibility for your dogs. Waste bags are provided at Guest Services. Our cleaning team will be on hand as always for any incidents where cleaning is needed within the centre.

What do I do if I’m concerned about dogs at Silverburn?

The health and safety of our guests and colleagues is of the utmost priority. Any incident within our centre should be reported to Guest Services as soon as possible. We are very clear in our policy that any dogs within the centre are the responsibility of their owners, and must be kept under supervision at all times.

Our Guest Service desk will be on hand to assist guests should you need it when visiting.

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