Dog policy update
Following a full review of customer and store feedback, we can confirm that our dog friendly trial won’t be continued.
We found that many of our guests don’t want the centre to be accessible to dogs for a variety of reasons, and we also had low uptake from our stores, with only a quarter participating in the trial.
For that reason, dog friendly shopping will no longer be in operation at Silverburn and we therefore ask that dog owners leave their pet at home when next visiting Silverburn.
Assistance dogs will of course continue to be welcome.
We pride ourselves on being a destination that’s inclusive for all and appreciate that this news will be disappointing for those who have enjoyed bringing their dogs to Silverburn. However, the comfort of our human guests and our retailers must be the priority.
Please bear with us as we transition from the trial over the next few weeks.
Thank you for your understanding.