Whether you’re giving £5 or £500, let them choose a gift they’ll love!
The Silverburn gift card is valid for 12 months from date of purchase, so they’ll have plenty of time to choose something special.
You can pick up a gift card at our Guest Services Desk, or buy online.
Check your balance
Want to check the balance of your existing gift card? Have your gift card number and security code ready.
Gift cards are accepted in all stores and restaurants with the exception of McDonalds, Juicy, Hays Travel, Heavenly Desserts, Kiddie Boutique and Tesco.
Please check with the individual store or restaurant if they accept gift cards before you purchase.
Gift card queries
For gift card queries, please call the EML Gift Card Support number which you will find on the back of your gift card.
If you have a virtual gift card you can find the contact number in the footer of the web page where you check your balance.
When refunding an item purchased on a gift card, the money must be transferred back onto the original gift card. Please note that it may take 3-4 working days for the money to be transferred back onto the gift card.
Silverburn gift list
Why not set up a Silverburn gift list for a special occasion? Share a list with friends and family who can make a monetary contribution. You’ll see a list of everyone who has contributed.
Then once you close your list, pop into the centre to collect your loaded gift card. Simple!
Looking for a staff incentive? The Silverburn gift card makes a great gift for your team!