Counter Manager – Victoria Bechkam H beauty | H beauty

Job Description

Counter Manager (Full Time Permanent) 37.5 hours a week/5 days

Availability: Shifts will include evenings and weekends.

We have company benefits for permanent employees including:
• Private dental insurance
• Private medical insurance
• Sick pay
• Company pension
Counter Manager Job Description
Annual Salary: £30-£33k + Commission

As a Counter Manager you will oversee and drive counter sales; creating counter-specific goals and strategies that lead to the achievement of retailer/market goals with an emphasis on building the Victoria Beckham Beauty brand through exceptional service and clienteling while coaching and developing productive Beauty Stylists.

You Will:
• Lead and develop counter-specific sales plans with input and involvement from the Sales and Education team.
• Analyze counter and competitive sales and provide cross-teams with appropriate feedback and recommendations.
• Deliver requested reports accurately and on time.
• Develop seasonal strategy to drive business; setting and recording monthly, weekly, and daily counter-specific goals with support from Sales & Education.
• Coach, Train, and develop a team that delivers an exceptional luxury experience by creating a welcoming personal and professional. environment focused on clienteling.
• Develop the fragrance, artistry and service skills of Victoria Beckham Beauty Stylists, coaching them to create the complete Victoria Beckham look where individual beauty is amplified.
• Create and maintain a growth plan with each Stylist to sustain their individual development, ensuring they are utilising education and development tools.
• Manage team schedule and ensure team is adhering to all policies (grooming, T&A, etc) and KPIs.
• Uphold Victoria Beckham Beauty Image and Counter Hygiene standards.
• Meet or exceed personal productivity goals, UPT, AOV, and other assigned KPIs
• Maintain exceptional relationships with the store team, buying office and VBB, collaborating creatively to build trust
You Have:

• 3+yrs in previous Counter Manager or Assistant Counter Manager (external).
• Proven coaching, training, and development skills.
• Effective goal setting, planning, and communication, relationship-building and strong problem-solving skills.
• Ability to manage multiple responsibilities and get ‘buy-in” on goals and strategies in a fast-paced, demanding environment.
• Self-reliant and autonomous with the ability to make solid business decisions
• Passionate about beauty, luxury, clienteling, and selling.

How to Apply

Applications to be emailed to: lee.mellin@victoriabeckham.com.