![Victoria’s Secret](https://www.shopsilverburn.com/wp-content/uploads/2023/05/VS_logo_stacked_K.png)
Sales Associate – Victoria’s Secret
Job Description
To act as a brand ambassador and deliver an exceptional customer experience that supports in achieving personal goals and exceeding store targets.
Primary Responsibilities
- Deliver an exceptional customer experience that follows the customer through their journey within the store
- Engage with customers to identify their needs and provide appropriate product recommendations
- Provide the brand bra fit experience, ensuring the customers need are met and additional products are suggested where appropriate
- Participate in sales targets with management and tracking performance towards the set goals
- Understand and execute store merchandising standards, recovering and replenishing stock where needed
- Operate the till system ensuring all customer transactions are processed accurately, efficiently and services levels are maintained throughout
- Play an active role in loss prevention within the store, identify and notifying management of any stock that may be fault and/or have gone missing
- Adhere to all health and safety policies and procedures at all times
- Participate in training programmes and engage with in store initiatives
Skills and Experience
- A passion for customer service and an enthusiasm for creating a personal experience for each and every customer
- A great communicator who is always looking for ways to help customers and other team members
- Calm and efficient approach to supporting customers, especially during busy periods
- Goal oriented with a passion for working towards, achieving and exceeding targets
- A team player who is flexible, supportive and contributes to a positive working environment for all team members
- Excited by change and a varied and fast-paced work environment
- An openness for learning new things and developing service skills, product knowledge and behaviours in an ever changing retail environment
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria’s Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Access to free health and wellbeing services
- Sample Sales
- Fantastic L&D opportunities
- Life assurance
- Annual Travel Card Loan
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
How to Apply
Please apply here